By Christopher Price
Selecting the right know-how for the duty to construct dashboards and balanced scorecards and get the staff to shop for into them, the association wishes entry to facts and research instruments to trace development. this can be often the place investments in reporting applied sciences, enterprise intelligence instruments, and coaching come into play. organisations use those expertise elements to software their metrics, measures, approach maps, and scorecards and to cause them to obtainable and dynamic around the association.
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Additional resources for Building Performance Dashboards and Balanced Scorecards with SQL Server Reporting Services
When you leave the first meeting, make sure that your and the executive's ideas and general topics are aired out appropriately. Also, communicate if there are any other people or other relationships with which you need the executive's help to be successful. Discuss internal project logistics or budgetary arrangements, if appropriate. For example, does a new cost center need to be set up or a new project created in the internal project management system? Do there need to be default resources assigned?
Do your homework before you get too far down the line and make sure that you have the right people lined up to support you. ■■ ■■ Review action items for all parties in the meeting and then adjourn. Follow up the meeting with an e-mail, reiterating what was agreed to, and politely thank the executive for his support on the project. It’s crucial to nail down commitments from the executive team early. Their involvement and commitment are the key elements needed to keep the ball rolling, particularly when they are out of town or focused on other things.
Generally, there are many people involved in making this type of project a success, and so it’s important to manage expectations and scope appropriately to reward their hard work. Scorecards show strategy internally and externally and communicate confidence and direction of the organization. Therefore, it is essential that they’re aligned. Managing expectations and scope helps keep the different scorecards Chapter 2 ■ Planning Your Dashboard and Scorecard Initiative and projects aligned and moving in the right direction, and helps avoid missed goals.
Building Performance Dashboards and Balanced Scorecards with SQL Server Reporting Services by Christopher Price