Get Credibility: How Leaders Gain and Lose It, Why People Demand PDF

By James M. Kouzes, Barry Z. Posner

ISBN-10: 0787900567

ISBN-13: 9780787900564

In accordance with the authors' wide paintings in workshops and during the Tom Peters team within the values, features, and attributes of credible management, this paintings takes the view that management is a dating with credibility because the origin. Credibility, they argue, comes from a mixture of self-knowledge, values explanation, and repair. The ebook starts with a dialogue of management, carrier, and the significance of relationships. It then strikes directly to exhibit why credibility is a cornerstone of management. The authors current a bankruptcy on all of the six disciplines (honesty, being forward-looking, idea, competence, consistency, and alter over time), laying out a transparent procedure for development and comparing credibility.

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In response to the authors' large paintings in workshops and during the Tom Peters crew within the values, traits, and attributes of credible management, this paintings takes the view that management is a courting with credibility because the origin. Credibility, they argue, comes from a mix of self-knowledge, values rationalization, and repair.

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Extra info for Credibility: How Leaders Gain and Lose It, Why People Demand It (Jossey-Bass Management)

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There are many ways for these assets to go missing. “Inventory shrinkage” is the term used to describe the result of employee pilferage of physical inventory. These thefts are committed most often either by an employee finding ways to have the items walk out the door or by orchestrating a more elaborate scheme involving falsification of sales, delivery, or inventory records. Example. It is relatively easy for a dishonest project manager or other employee with the necessary authority to submit materials requisitions for more than is actually needed to complete a project, and then steal the excess.

The Fraud Triangle Lesson: ■ Deena’s nonsharable financial Pressure came when she had dipped into the family savings and became desperate for cash to pay for her drugs. She could not share her problem with anyone for fear of disapproval, rejection, and other unpleasant consequences. ■ The Opportunity presented itself by virtue of her job. As a bookkeeper, she had a perfect opportunity to embezzle money from her employer to pay for her drugs. ■ Finally, the Rationalization came as Deena convinced herself that she was not stealing the money—she was only borrowing it and would pay it back when she kicked her habit.

Such a weakness might exist, for example, if an employee authorized to issue purchase orders (POs) also reviews and approves delivery documentation. That employee could have all or part of deliveries diverted to a location of her own choosing or to a fence who pays for the goods in cash. The fraudster then falsifies the delivery documents to make it appear as though her company received the order according the specifications of the PO. This may also require doctoring inventory records to avoid discrepancies between delivery and inventory records.

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Credibility: How Leaders Gain and Lose It, Why People Demand It (Jossey-Bass Management) by James M. Kouzes, Barry Z. Posner


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